In addition, customers can subscribe to a variety of flexible add-ons to suit their needs, including international calls for just 38 fils per minute, as well as national calls for 18 fils per minute.
Upon contacting Etisalat call center, she discovered that she was auto-subscribed to a service that she does not know about and is making no use of. Both Etisalat and du offer such on-demand services for data, allowing users to access mobile data and pay for it by the minute.
The customer filed a complaint to Etisalat but she eventually had to pay the extra charges. Eventually, she came to know that she was auto-enrolled in the service while watching a YouTube video during which she mistakenly clicked on a link instead of skipping an ad.
In a global study of more than 3, SMBs, conducted by analyst firm IDC this year, 39 percent of respondents said active participation in the digital economy will be essential to their company's survival. Our new 'non-stop data' value proposition will give our customers the flexibility to manage their day-to-day business without facing any obstacles in staying connected while on the move.
The service always requires customers to have credit balance and the amount is charged from the existing balance until it runs out. It said it will elaborate on the matter in a later statement, though. More From Business.
It needs only to get the one-tome password to be a service subscriber. New or existing customers can subscribe to any of the Business First mobile plans, which are available on a limited time only with fair usage policy applying on data usage.
While the data speed is limited to 1mbps, this one step process could sometimes lead to situations where customer forgets to stop the data session or mistakenly starts another data session.